Frequently Asked Questions

Everything you need to know about shopping with Hogies Online

Are all your beauty products genuine?

Yes, we guarantee that 100% of our products are authentic. We source directly from reputable suppliers and brands to ensure you receive genuine designer fragrance, skincare, and cosmetics.

How long does shipping take within the UK?

Standard delivery typically takes 2-3 working days. We also offer express shipping options at checkout if you need your beauty essentials delivered more urgently.

What is your return policy for opened items?

For hygiene reasons, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase.

Do you offer international shipping?

Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and will be calculated at the checkout stage.

Why are your prices so much lower than high street stores?

We specialize in sourcing clearance lines, overstock, and end-of-line packaging from top brands, allowing us to pass significant savings directly to our customers.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.